Role | UX Researcher, UX designer, UI designer |
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Methods | Semi-structured user interviews, Usability Testing |
Skills | Interviewing, empathy mapping, Journey maps |
Deliverables | Persona, empathy map, research summary/pitch |
Tools | Miro, Figma, GSuite |
In March 2021, I was accepted into the 4th cohort of She Code Africa’s mentorship program. The program lasted for three months. It was intensive and had me communicating weekly with my mentor, collaborating daily with my partner, Bridget Fayomi, and understanding users through research.
Students have a hard time accessing the health facilities in their schools due to poor communication and inadequate facilities. EverHealth aims to bridge the gap between students in tertiary institutions and the health facilities in their schools.
I partnered with Bridget Fayomi, a UX Designer. While I was a UX Researcher for this project, I contributed to the UX and UI design of the app.
We had five weeks to complete the project. We spent two weeks recruiting, researching, and analysing the data, while debriefing our mentor with research summaries.
<aside> 🔥 We wanted to explore the process students took to receive health care at their tertiary institutions, their needs, goals and the troubles they encountered while plying through this process.
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We broke down our purpose into three goals:
<aside> 🔥 First, we conducted secondary research, since the project was entirely our idea. Then we settled on 1-on-1 user interviews and triangulated with a survey. We mixed our approach to ensure that the data we got with one method (qualitative) was (in)validated with the other (quantitative).
</aside>
We focussed on recruiting tertiary institution students who had used their school’s health facilities and those who had not. This let us approach the topic holistically.